About Us
All About PrestoPhoto
Welcome to PrestoPhoto
A little bit about how we got started in this crazy print life.
Previously known as VioVio, Inc., we were founded in 2005. We began as a travel information company, sharing images and details of helpful tips and tools for traveling. During the course of our travel company, we began printing travel books and the rest is history! In 2013 we changed our name from VioVio, Inc. to PrestoPhoto, Inc. and here we are now.
In 2017, we have branched out into different printing areas such as Wall Art, Custom Gifts, and more!
What We Do
Let's keep it simple... we print stuff!
We are an online community designed for photographers (professional and novice), scrapbookers, teachers, moms, dads, travel enthusiasts and everyone in between. We have one of the largest Product Catalogs of any printing company out there, and pride ourselves on offering amazing quality and customer service to all of our customers.
We Love Customer Involvement!
Whether it be sharing the products you've printed with us, liking our Facebook posts, and partaking in our Sales and Promotions, we want to thank all of our customers for their continue support of our company. Feel free to follow, like and share us on our Social Media channels below:
Print with Presto!
Customer Support
We love helping as much as we love the Golden Rule. Our A+ support team is a click away and we wouldn't have it any other way!
Price & Product
With over 100 product options to choose from, outstanding quality, and wonderfully low prices, you might just fall in love.
What our customers are saying
Comments
Ordes 195425 and 1945402
However, it appears that the old file was somehow used instead, resulting in three printed copies of the book with the same errors as before. This has been a very disappointing experience, as I paid a significant amount for these items and did not receive what I ordered.
I kindly request that you redo my orders using the correct file, as this mistake is not on my part. I am willing to return all three books at your expense, as this error was caused by your processing system.
I am very disappointed with the customer service of this company. The books are supposed to be printed as the old Apple Books. I made over 8 books with Apple and they were fantastic.
I made a book, and the first thing I noticed upon receipt was that contrary from the Apple Books, there was no protective sheath. I thought I had ordered a dustcover and that was not also included. Some of the prints were darker than the original photos. Also, pages were folded at the top, so the book was damaged.
I contacted the customer service and they told me that the dust cover could not be printed for the size I ordered (the mock book had them...). Joyce, the person handling the order was quite nice, and told me that they would send me a new book, and asked me to send her the pictures I was not happy with. I did. I have written now two other messages (Aug 9, Aug 22) inquiring about the book, and I have not received any reply. This is quite disappointing.
Re:
Thank you for reaching out!
I have been trying to email you back each time and with every reply we have sent we receive an automatic message stating our emails could not be sent through. Therefore, we reached out through text and phone as well with no luck.
We certainly are happy to have this corrected for you! If you could please email us again from a new email address we would be happy to continue working with you to resolve this issue :)
Kind Regards,
Joyce
Cannot be more pleased!
Re: Cannot be more pleased!
We are so happy to hear you are enjoying your calendar! We look forward to printing any future projects :)
Have a great day!
Disappointed in the product
RESOLVED Re: Disappointed in the product
Re:
We do not offer phone support however we do have a Live Chat service where you can chat with us about any questions you may have. Our Live Chat hours are Monday through Friday from 9am to 5pm EST.
Let us know how we can help!
Warm Regards,
PrestoPhoto Support
Astonishingly GREAT!